1. Acceptance of Terms
By accessing and using UPSCILL ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use our Service.
2. Service Description
UPSCILL provides AI-powered voice training and role-playing scenarios for sales professionals. Our Service includes:
- AI-powered sales training scenarios
- Voice-based role-playing sessions
- Performance analytics and feedback
- Company and persona management tools
- Team collaboration features
3. User Accounts
To use certain features of the Service, you must register for an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain the security of your password and account
- Notify us immediately of any unauthorized use of your account
- Accept responsibility for all activities that occur under your account
4. Acceptable Use Policy
You agree not to:
- Use the Service for any illegal purpose or in violation of any laws
- Attempt to gain unauthorized access to the Service or related systems
- Interfere with or disrupt the Service or servers
- Upload or transmit viruses or malicious code
- Collect or harvest any information from the Service
- Impersonate another person or entity
- Use the Service to harass, abuse, or harm another person
5. Intellectual Property Rights
The Service and its original content, features, and functionality are owned by UPSCILL and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You retain ownership of any content you create or upload to the Service, but you grant us a license to use, store, and process that content for the purpose of providing the Service.
6. Subscription and Payment
Some aspects of the Service are provided on a subscription basis. By purchasing a subscription, you agree to:
- Pay all fees associated with your subscription plan
- Provide accurate and complete billing information
- Authorize automatic recurring payments
- Understand that subscriptions automatically renew unless cancelled
You may cancel your subscription at any time. Refunds are provided in accordance with our refund policy.
7. AI and Voice Data Processing
Our Service uses AI technology to provide training and feedback. By using the Service, you acknowledge that:
- Voice recordings may be processed by our AI systems
- AI-generated content is for training purposes and may not be perfect
- We use voice data to improve our Service and AI models
- Voice data is processed in accordance with our Privacy Policy
8. Termination
We reserve the right to suspend or terminate your account and access to the Service at our discretion, without notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties, or for any other reason.
9. Limitation of Liability
To the maximum extent permitted by law, UPSCILL shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.
10. Disclaimer of Warranties
The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
11. Changes to Terms
We reserve the right to modify these Terms of Service at any time. We will notify users of any material changes by email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which UPSCILL operates, without regard to its conflict of law provisions.
13. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Email: support@upscill.com